Shipping policy
1. EFFICIENT WORLDWIDE DELIVERY
At ANA Jewellery, we understand that getting your items quickly is important to you, so we make every effort to process your order swiftly. Here’s what you can expect:
2. ESTIMATED SHIPPING TIMES:
| REGION | SHIPPING TIME |
|---|---|
| United States | 2 – 7 Business Days |
| Australia | 5 – 10 Business Days |
| Canada | 5 – 10 Business Days |
| Europe | 2 – 7 Business Days |
| United Kingdom | 5 – 10 Business Days |
| Rest of the World | 5 – 10 Business Days |
3. SHIPPING OPTIONS:
- Free Shipping: For all orders over €29 (2 – 10 Business Days)
- Free International Shipping: For all orders over €49 (5 – 10 Business Days)
- Priority Shipping: Opt for a faster service and skip the order line.
4. OUR SHIPPING PARTNERS:
We collaborate with renowned international postal and logistics companies, including Yanwen, YunExpress, 4PX, DHL, FedEx, UPS, USPS, Australia Post, Canada Post, Royal Mail, Hermes, Omniva, DPD, SmartPosti, Venipak and other trusted local couriers, to ensure your order arrives safely and on time.
5. HAVEN’T RECEIVED YOUR ORDER?
If 20 business days have passed and your order hasn’t arrived, please contact us immediately. We’re here to help!
6. SHIPPING CONDITIONS:
- All orders are dispatched from our warehouse within 1-2 business days.
- We strive to keep you updated and informed throughout the shipping process.
7. NEED MORE INFORMATION?
If you have any further questions or need assistance, feel free to reach out. We’re just a letter away and always ready to assist!